The Park Policies

 

CHECK-IN/CHECK-OUT:

  • Check-In will be at 4pm

  • Check-out will be at 11am

THE PARK HOUSE RULES

  • No pets are allowed on property or in any of the homes

  • No Smoking inside any of the homes

  • No parties or events may be held in the home or on property, unless first cleared by The Simple House Group, LLC.

  • Do not move plates or silverware outside of the unit

  • Ivy, Wysteria, Fig, and Jasmine may only have a maximum of 5 guests.

  • Mandevilla may only have a maximum of 10 guests.

THINGS YOU SHOULD KNOW

  • Some spaces are shared.

  • Surveillance or recording devices are on property for guest and owner property security.

  • Each listing has a $500 damage deposit that will be collected.

  • An additional $150 cleaning fee will be added to each reservation.

CANCELLATION POLICY:

Refunds: Guest cancellations must be made 45 full days prior to 3pm EST on the day of check in. A full refund will be issued in the  form of a credit towards a future stay. Your credit will be held and honored until your new booking is made. We encourage guests to reschedule booking dates upon cancellation but understand if there is a lapse in booking time. 

No Refund: For any reservations canceled by the guest within 15 full days of 3pm EST on the day of check in, no refund will be given.

Accommodation Fees: The total nightly rate you are charged for your stay.